You gave a material a new chance by purchasing a Globe Hope product, so why not give your product another chance?
We want to help you keep your Globe Hope product as useful as possible for as long as possible. That's why we offer our customers a long-term repair service.
If a Globe Hope bag or garment has gotten worn up during your trip, don't throw it away! We will repair the product free of charge for one year from the date of purchase.
We are also happy to repair products after a year for a small fee. However, we hope for moderation and understanding! For example, a product bought ten years ago, repaired and patched by you, may sometimes be impossible to save. We are only human - skilled at what we do, but we are not capable of miracles.
How does the repair service work?
If the product was originally purchased less than 12 months ago, the repair service is free. Otherwise, the price list for the repair service is:
|Replacing the zipper
|Repair of metal parts of knick-knacks
|Small bags 25€ / Big bags 32€
|Small repair sewing jobs
|Larger renovation sewing jobs